PROFESSIONAL HIGHLIGHTS

CHIEF TECHNOLOGY OFFICER

June 2017 - Present

Customer and End User Experience  |  Software and Data Integrations  |  Infrastructure Management

As CTO, I develop the long-term strategic vision for technology with business-driven goals and visitor-driven experiences across the Cincinnati Museum Center and Underground Railroad Freedom Center. I advocate and collaborate across all levels of the organization to offer expertise and leadership to all things technology and digital related.   These digital and technology related aspects include everything from not only traditional IT infrastructure, end-user support, software development, and hardware, but also to the guest experience, data analytics, exhibit interactives, ticketing, eCommerce and more.

DIRECTOR - Business Operations & Technology

March 2016 - June 2017

 Strategic Direction & Operations  |  Technology Development  |  Revenue Generation & Financial Oversight

I manage operations for the Summer Guest Housing program, one of the largest non-tuition based revenue generating offices with a total of 1.31MM in net revenue. I direct and collaborate with multiple departments to improve operations, decrease costs, and increase net revenue. Finally, within the Student Affairs division, I survey the technology landscape, identify potential opportunities, & implement new technology.

DIRECTOR - Center for Innovation

February 2015 - March 2016

Innovation  |  Business Development & Operations  |  Partnership Engagement & Relationship Building

As a new center to the University, I was pivotal in the development of the business models for the center including 3D printing, services, and rentals. I taught Innovation to our clients through training in ideation, empathy, design thinking and other methodologies. I was also a thought leader in 3D printing helping others to understand the ecosystem. I was a able to partner with clients in multiple industries that included Startups, BigCos, non-profits, educational providers, and government agencies.  I built, developed, and maintained strong lasting relationships with these partners supporting  their strategic goals as well as the overall goals of the university.

TECHNICAL DIRECTOR & FACULTY- Theatre Department

May 2006 - May 2015

Program Development & Growth  |  Operations  |  Fiscal Oversight

First offered to students as a major in 2013, the Theatre degree has grown from infancy to over 40 full-time majors and ticket revenue has increased 185%. As co-developer of the degree, we created, compiled and presented the program proposal for two degrees.  As author of the curriculum, learning outcomes, and master syllabi for eight courses, I also implemented and taught those classes.  Finally, I managed the staffing and operating budgets for the department.

EDUCATION & PROFESSIONAL DEVELOPMENT

 
 

C-CHANGE GRADUATE - Cincinnati USA Regional Chamber

Member of year long leadership-development program for emerging leaders in the Cincinnati USA region. 

Served as Co-chair for Ale to the Queen City Event

DESIGN THINKING - ExperiencePoint

Certified Facilitator in ExperienceInnovation™, built in collaboration with celebrated design consultancy IDEO, steps you through the essentials of a four-month innovation project in a half-day workshop.

INNOVATION ENGINEERING BLUE BELT - Eureka Ranch

Innovation Engineering® is a new science developed by the Eureka! Ranch, University of Maine and the Innovation Engineering Network

It increases innovation speed up to 6x and decreases innovation risk.  

MASTERS in BUSINESS ADMINISTRATION - Xavier University 

BACHELORS OF ART in THEATRE - University of Dayton

BOARD & VOLUNTEER EXPERIENCE

 

MEMBERSHIP COMMITTEE CHAIR - Cincinnati Chamber Alumni Network Executive Committee

December 2016 - present

Member of the executive committee and serve as Chair of Membership Subcommittee to help strengthen our region by engaging alumni in personal leadership, development, multi-directional networking, civic education and community engagement

CHAIR - Artswave Annual Campaign at Xavier University

2013 and 2014 Campaigns

Spear-headed communications and activated donations to raise ~$18,000/year from the entire Xavier University community to support Greater Cincinnati region's local arts agency and the nation's first and largest community campaign for the arts

PRESIDENT - Cincinnati Music Theatre

July 2006 - June 2012

Responsible for overseeing broad organizational operations and the overall strategic future of the organization for three consecutive terms. Under my leadership, the organizations cash & securities increased 37%, total net assets increased 24%, retained earnings/equity increased 33%

ADDITIONAL EXPERIENCE

 
  • Operating Systems - Windows, MAC, & Linux

  • Office Productivity - Expert in Word, Keynote, Pages, Powerpoint, Excel, Access & MORE

  • Adobe Creative Suite

    • Graphic Design - Illustrator, Photoshop, & InDesign

    • Video Design and DVD Authoring - Premiere & Encore

  • CAD Design - Expert in multiple 3D modeling platforms

  • Web Design - programming in HTML, javascript, & CGI/PERL

  • Network Infrastructure - Hardware, software, servers, TCP/IP, 

  • Audio Visual Design and Implementation

TECHNOLOGY EXPERTISE

THE PERSONAL TOUCH

 

In my free time I love spending time with my amazing wife, Meghan and daughter, Maeve.  

I am a huge Disney fan and can never go too long without a trip to the Magic Kingdom.  

LEGOs are the best toy ever invented and I one day dream of spending my days playing with them.

I love home renovations and we are on are 3rd (and hopefully final if you ask my wife) house in 8 years.

I am a Cincinnatian at heart and love my home town & the great strides we have made over the past decades!

 

©2020 DESIGNED BY DAVE ZLATIC